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These Terms cover all DGTERA subscribers, website users, owned/operated by Integrated IT Solutions. Using Services means you agree to these Terms and future updates published here.

1. Introduction:

  1. Read carefully before subscribing to DGTERA Services—they form a binding contract between DGTERA and you (“Subscriber”). Covers all features, tools, upgrades. Saudi laws apply.

    We may update Terms—check regularly. New Terms apply on publication.

2. Definitions:

Website: dgtera.com and its info, demos, login.

  • Provider: DGTERA.
  • Subscriber: Any individual or entity using Services.
  • Fees: Subscription costs per plan.
  • Services: DGTERA tools/features via website.
  • Terms: These Terms + Privacy Policy.

3. Digital Signature:

Subscribing or clicking “Accept” = electronic signature, binding from payment/acceptance date.

4. Subscription Term:

  1. Starts on payment. Auto-renews same plan via card/bank. Provider may cancel for violations.

5. Plans & Payments:

  1. Monthly/annual plans. Pay upfront. Fees via card/bank transfer.

    Verify details. Use your own cards (or authorized). No refunds for hacks/fraud.

    We may change plans—affects new subs only.

6. Usage License:

Limited, non-exclusive license post-payment for:

    • Personal business use per plan.

    • Access site content personally.

    • Prohibited: Reverse-engineer, resell, hack, spam, viruses, remove trademarks. Violations = immediate termination, no refund.

7. Support & Maintenance:

Max security. We access data for dev/maintenance (secure/confidential). Request data export/delete anytime. Support includes: updates, help channels. Maintenance may pause Services—compensation if >2 days (equivalent days free). Your data = yours.

8. Installation & Training:

  • Request + pay for setup/training. Sessions scheduled by us.

    No-show (notify <24h) = charged. Locations per our choice.

9. Customization:

  • Request new features—we review. Fees based on work/time. Added to plan (no discounts). Data backed up separately (extra cost). No free updates on custom versions.

10. Cancellation/Termination:

  • We cancel for: Abuse, violations, non-payment, official requests, harassment.

    You cancel: Stop payment or email support. No refunds—use till end of term. Data deleted post-term (grace for export).

11. Disclaimer:

  • Services “as is”—no warranties. No liability for direct/indirect losses (e.g., data loss, incompatibility, misuse). Use legally only.

12. Intellectual Property:

  • All rights reserved: trademarks, content, code. No copying/reselling without permission.

13. Force Majeure:

 

No liability for outages from uncontrollable events.

14. Communications:

  • Emails/SMS for updates, support. Opt-out via link (may limit Services).

15. Indemnity:

You indemnify us against claims from your use/violations/IP breaches.

16. Changes:

  • We update Terms anytime—continued use = acceptance.

17. Term & Termination:

  • Effective on signup. Ends on violation/cancellation. Auto-terminates Terms.

18. Governing Law:

  • Saudi law. Saudi courts exclusive.

19. Severability:

Invalid clause = separated; rest enforceable.

20. Assignment:

  • Non-assignable by you. We may assign.

21. No Partnership:

No agency/partnership created.

22. Language:

Arabic original prevails.

23. Conflicts:

The current version overrides prior.

24. Entire Agreement:

These Terms replace all prior agreements.

فريق دعم العملاء لدينا جاهز للإجابة على أسئلتكم. اسألونا أي شيء!